SHIPPING POLICY

We will despatch your order within 5 working days and it can take 3 working days after despatch for you to receive your order

Standard UK Shipping

£3.95 per delivery if under £30.00 value (after any promo codes or discounts have been taken off), or free for orders over £30.00

Delivery time for Standard Delivery is up to 3 working days.

If you require goods for a specific date, please contact us and we will try to arrange this for you (there may be a small additional cost for special deliveries).

 

Next Day Express UK Delivery

£9.95 per delivery 

Cardboard Boxes, Bubblewrap and Recycling

At Daisy Rainbow we care about the environment and we use recycled and bio-degradable packaging where possible when we ship orders. We also re-use as much cardboard and bubblewrap as possible so if your order arrives in a box that looks like it has been used before…..it probably has!  

RETURNS POLICY

At Daisy Rainbow we want you to be 100% delighted with your purchase. However, if you are unhappy for any reason and as long as the items are unused and in their original packaging, you may return your item to us within 14 days of purchase for a refund. The return postage is paid for by the customer.  We recommend that you use recorded delivery when returning items to us.

Faulty Items

Please let us know immediately if your item arrives damaged or is faulty and we will process a refund or replace your item at our cost.

Cancelling your Order

Please let us know as soon as possible if you have changed your mind and wish to cancel your order.  If your order has not been despatched, we can cancel your order and give you a full refund promptly and without charge.  If your goods have already been despatched, we ask that you return them to us in a saleable condition at your own cost including your name and address and order number.

Contacting Us

You can contact us at :

Daisy Rainbow

Unit 1 Betlow Farm

Station Road

Long Marston

Tring

Hertfordshire, HP23 4QZ

Tel: 01296 668965

Address

Unit 1 Betlow Farm,

Station Road, Long Marston, Tring, Hertfordshire, HP23 4QZ

Email:  info@daisyrainbow.com

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© 2020 Daisy Rainbow

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